Experience. Integrity. Independence.
These are the hallmarks of Spectrum Gaming Group, the world’s foremost gaming research and professional services firm – and proud publisher of
Gaming Industry Observer
. Through our staff and global network of affiliates and associates, we employ renowned experts in every facet of the gaming industry, from research to regulation. Each Spectrum engagement is customized to the client’s specific requirements and developed from the ground up. Our findings, conclusions and recommendations are based solely on our research, analysis and experience. We do not tell clients necessarily what they want to hear; we tell them what they need to know.
Spectrum has been working with private- and public-sector clients since its founding in 1993, though the collective gaming industry experience of our executives and associates is measured in hundreds of years.
Governments, gaming operators, developers and investors in five continents have retained Spectrum, and we stand ready to serve clients through our offices Atlantic City, Bangkok, Guangzhou, Harrisburg, Hong Kong, Las Vegas, Macau, Manila and Tokyo.
Our reputation for excellence, independence has integrity has prompted governments and the media to routinely solicit the expertise of Spectrum executives. We have been called to testify before state and federal government bodies, including:
- U.S. Senate Select Committee on Indian Gaming
- U.S. Senate Subcommittee on Organized Crime
- U.S. House Congressional Gaming Caucus
- National Gambling Impact Study Commission
- Pennsylvania Gaming Control Board
- New Jersey Senate Wagering, Tourism & Historic Preservation Committee
- New Jersey Assembly Tourism and Gaming Committee
- Massachusetts Joint Committee on Bonding, Capital Expenditures, and State Assets
Additionally, Spectrum executives have appeared on such national broadcast outlets as CNBC, CNN and NPR, and been quoted by the
Forbes
,
International Herald Tribune
,
New York Times
,
Wall Street Journal
and
Washington Post
, among many other publications.
Spectrum’s Services
Restructurings, Distressed Properties/Acquisition Services
Spectrum Gaming Group has marshaled an impressive array of resources to provide bondholders, bank lenders, investment bankers, creditors, buyers of existing properties and incumbent management with an independent, outside-the-box expertise to evaluate critical financial, legal regulatory and operational issues. We provide a wide variety of casino-related services, all of which share a common goal: to provide our clients with the best possible advice to help meet their strategic objectives or improve the financial performance of the business. Our expertise can be used to facilitate a restructuring, turnaround or acquisition of a business.
Spectrum’s executives and associates offer an unparalleled depth of experience in identifying opportunities and challenges. Our services are distinctive for several reasons:
- Spectrum has a well-deserved reputation for integrity. That means telling our clients what they need to know, and not what they want to hear.
- Spectrum professionals have operated for decades in the public and private sectors. We understand the political and regulatory challenges that operators must confront.
- Spectrum offers a 360-degree range of services for existing and prospective operators and investors. Our team includes experts in every field to address every line item in the P&L statement, from personnel to food and beverage, and from marketing to energy savings, as well as financial, business, legal, and integrity due-diligence.
Our fundamental belief is that our clients deserve analysis that is objective and comprehensive. Every part of an operation must be examined. That is why we address all disciplines. A Spectrum analysis looks beyond the past and present to provide a blueprint for future operations.
Spectrum Senior Vice President Harvey Perkins and Special Advisor Steve Brammell, formerly General Counsel with Harrah’s Entertainment, lead this effort.
As with all of Spectrum’s services, integrity and transparency is our central mission. Our services include:
- Interim general management
- Labor engineering
- Product pricing and portion management
- Yield management of:
- Slot Floor
- Hotel Rooms
- Food
- Beverage
- Process reviews
- Back of the house review
- Employee benefits review
- Marketing business practices review
- Loyalty programming
- Customer reinvestment
- Align to marketplace
- Align to profit improvement
- Employee service training
- Legal and Transactional
- Legal spending and risk management analysis
- Identification and management of appropriate legal counsel
- Acquisition due diligence
- Specialized support for restructurings, acquisitions, and other transactions
- Compliance
- Internal controls
- Regulatory
- Rules of the games
- Audits
- Cash handling
- Revenue
- Purchasing
- Inventory
- General ledger
- Mystery Shopping
- Employee theft detection gaming
- Selling of comps
- Employee service
- Quality of product
- Market Research
- Guest satisfaction
- Influential attributes
- Competitive reviews
- Awareness
- Due diligence
- Surveillance Services
- Audit
- Employee skill assessment
- Policy and procedure review
- Technical capability
- Supervisory assessment
- Purchasing & Warehouse
- Business practice review
- Transfer procedures
- Par values
- Inventory liability
- Alcohol inventory control
- Bidding process review
- Purchasing contracts review
Economic Research
When projections and impacts count, count on Spectrum Gaming Group. Developers and investors have relied on Spectrum to determine the feasibility of building multibillion-dollar projects on the Las Vegas Strip. Governments – national, state, local and tribal – have relied on Spectrum to gauge the economic and social impacts of proposed casinos both in urban and rural environments. Wall Street repeatedly turns to Spectrum when weighing gaming investments of hundreds of millions of dollars. Our economic services include:
- Feasibility studies
- Market analyses
- Economic impact reports
- Reasonableness tests
Gaming Regulatory Services
Government agencies and regulatory commissions routinely engage Spectrum Gaming Group for myriad services when introducing or expanding casino gambling. Spectrum’s team of former regulators, enforcement agents and attorneys collectively has decades of experience in all aspects of regulation. Our services include:
- Licensing investigations
- Drafting of legislation and regulation
- Anti-money laundering controls
- Drafting and implementing minimum internal control standards
- Compliance auditing
- Investigations relating to cheating, swindling, fraud and abuse
- Establishment of investigative procedures
- Evaluation of public policy
New-Technology Services
Technology is revolutionizing casino floors around the world, from cashless systems to server-based gaming. Spectrum Gaming Group is continuously positioned at the cutting edge of new technology, providing services for equipment manufacturers, gaming operators and regulators. Among our services in this field:
- Technology concept or implementation review and analysis
- Technology concept operational impact
- Network security review
- Electronic revenue analysis, procedures and implementation
- Regulatory compliance of manufacturer’s new concepts and designs
- Server-based and server-supported concept review and implementation
Investigations and Due Diligence (Financial and Integrity)
When the government of Singapore needed investigations of the applicants for its two gaming licenses, it turned to Spectrum Gaming Group. We perform detailed background checks and investigations to provide both regulators and operators with the information they need to make critical decisions concerning approvals and associations. Such due diligence services include:
- Corporate entity investigations
- Vendor licensing investigations
- Employee licensing investigations
- Country evaluations
- Business intelligence
- Operational review and financial forecast of acquisition targets
Legal support services
Regulators, prosecutors and gaming operators turn to Spectrum Gaming Group and its decades of experience in areas such as support for criminal prosecution, gaming enforcement, game protection and security. Spectrum’s array of legal support services includes:
- Review of gaming statutes to ensure comprehensive statutory structure
- In-service training for police, prosecutors and casino security
- Overview of casino crime
- Investigative techniques
- Evidential issues
- Bank Secrecy Act/Money Laundering
- Litigation support – civil and criminal
- Review evidence
- Trial preparation/strategy
- Expert witnesses and litigation services
Casino services
Spectrum executives and associates have decades of casino operational experience at senior-management levels in multiple jurisdictions. Whether managing the entire gaming operation on an interim basis, gauging guest satisfaction or correcting performance metrics, we can provide solutions to improve your gaming operations. Our services include:
- Consumer-service audits (guest satisfaction)
- Mystery shopping programs
- Operating distressed casino properties or casinos operating in conservatorship
- Evaluating and remedying the operations of underperforming gaming operations
Private Sector
- Bear Stearns
- Boyd Gaming Corp.
- Casino Association of New Jersey
- Credit Suisse
- Elad Properties
- Guam Hotel and Restaurant Association
- Hard Rock Hotel
- Harrah’s Entertainment
- House of Blues
- International Game Technology
- Jefferies & Co.
- Las Vegas Sands
- Pinnacle Entertainment
- Trump Entertainment Resorts
Public Sector
- Atlantic City Convention and Visitors Authority
- Broward County, Florida
- Commissioner of Financial Institutions – Puerto Rico
- Kansas Racing & Gaming Commission
- The Netherlands Gaming Control Agency
- New Jersey Casino Control Commission
- New Jersey Division of Gaming Enforcement
- Pennsylvania Department of Revenue
- Philippine Amusement and Gaming Control Corp.
- Puerto Rico Tourism Company, Gaming Division
- Rostov Oblast, Russia
- Singapore Ministry of Home Affairs
- St. Lucia Gaming Authority
- State of Connecticut
- State of Massachusetts
- U.S. Virgin Islands Casino Control Commission
- West Virginia Lottery
Native American
- Gila River Indian Community
- Oneida Indian Nation
- Pokagon Band of Potawatomi Indians
- Pueblo of Ohkay Owingeh (formerly San Juan Pueblo)
- Seneca Nation of Indians
- Yavapai-Apache Nation
Contact
To learn more about Spectrum or discuss our services, please call (609) 926-5100 or email
info@spectrumgaming.com
.